FAQs
Your ebike performance, battery, design & purchase questions answered
To ensure a longer e-bike battery life, it is important to follow optimum charging practices. Try to prevent your battery levels from dropping too low, store your battery in a cool and dry place, and follow efficient riding habits. This includes gentle braking and acceleration and riding the bike at a moderate speed to avoid draining the battery quickly.
Regular servicing of your electric vehicle is crucial for peak performance. Follow a proper maintenance schedule, which includes timely inspections, lubrication, and servicing by authorised service centres to keep your ETurbo e-bike running smoothly.
EV bikes generally require less maintenance than traditional bikes. With fewer moving parts and no oil changes, maintenance focuses on battery care, electrical components, and periodic check-ups, simplifying the overall upkeep.
E-turbo offers a 5-year extendable warranty on the e-bike motor and the battery pack to ensure your peace of mind.
Replacement parts and accessories are available through our authorised dealerships. You can contact your nearest dealership or get in touch with our customer care team for assistance in finding replacement parts or e-bike servicing.
You can cancel your booking with E-Turbo and get a full refund of any partial booking payment before the payment of the full booking amount. Send us an email at info@eturbomotors.com to cancel your booking.
In case of cancellation before the full payment of the booking amount, we have a refund policy. You are eligible for a full refund of any partial booking amount, which will be credited to your source account within 7-10 business days.
For cancellation assistance, reach out to our customer support via mail at info@eturbomotors.com. Or you can fill in the contact form on our website with your personal details and queries, and our team will be ready to help you via a phone call, email, SMS, or WhatsApp.
When buying an electric bike, consider your riding needs, terrain, and budget to find the perfect match for your lifestyle. Then come the features, where you need to focus on the battery life, battery power, charging speed and time, range, and connectivity features to pick the right bike.
With its cutting-edge technology, impressive performance, advanced safety features, and futuristic design, E-Turbo offers a thrilling and eco-friendly riding experience. When buying an electric bike, Oben Rorr stands out as a dependable and powerful option.
The E-Turbo is government-certified, meeting all the latest safety standards for electric vehicles and batteries laid down by the Indian Government. Ride confidently, knowing your bike is approved for a thrilling experience on the roads.
The electric bike cost per kilometre comes under a rupee. For a maximum charge of 100%, the electric bike needs 5 units of electricity. If PKR 24 per unit is the electricity rate, then PKR 120 is the total cost of charging fully. The bike can travel an average of 120 kilometres with 100% charge. Hence calculating the cost per kilometre, it is equal to approximately 90 paisa per kilometre.
E-Turbo electric bikes are the epitome of power and efficiency. Maintaining speed and comfort, E-Turbo electric bikes have a top speed of 100 kilometres per hour.
Our bikes are equipped with a high-powered electric motor, supported by an efficient and eco-conscious battery pack that lasts twice as long as other batteries. The motor is powered by the battery, both working in conjunction with each other. This forms the system that powers the electric bike. The ergonomic and neo-classic design and added seamless connectivity features such as GPS tracking and ride diagnostics makes E-Turbo electric bikes the best choice that harnesses the power of the electric bike system to its full potential.
Electric bike charging can be done at various locations, either at home or in public places like malls, parking lots, etc. The technology in electric bikes alerts users when they are near a charging station, making it easy to plan commutes in different areas and ensuring that finding a place to charge your bike is hassle-free…
Electric bike charging can be done in two ways, whichever is available. First is AC Charge, which is the process of charging the electric bike through an Alternating Current source. Second is electric bike charging through a DC charge.
Charging through a direct current source is the fastest way, 50kW power charging stations are available at convenience across cities. Alternatively, you can charge your bike at the leisure of your home as well, using AC charge as alternating current is present at your home..
The E-Turbo electric bike battery is equipped with high-end technology that enables it to charge your electric bike twice as fast: 80% charge in just a matter of 2 hours. Charging your electric bike is convenient: you can charge anywhere instantly, using a socket. Simply plug in your charging connector to the bike’s charging port.
Once you turn on the switch, the bike will indicate that it is charging on its display. When the electric bike battery is fully charged, the bike’s display will show a small green light. As the charging process is completed, safely remove the charging connector from the socket and store it securely.
The E-Turbo Electric bikes are designed to maximise charging with minimal time. The battery is charged up to 80% in 2 hours. This has been made possible with E-Turbo charging mechanism that efficiently transfers the electric charge. With the upcoming E-Turbo NET